Sphere VoxTel - VOIP Services

At Sphere VoxTel, a service provided by Sphere Web Hosting LLC, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services, and your rights concerning your data.

By using Sphere VoxTel's services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies, please discontinue the use of our services.

1. Introduction

2. Interpretation and Definitions

2.1 Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

2.2 Definitions

For the purposes of these Terms and Conditions:

"Company", "We", "Us", or "Our": Refers to Sphere VoxTel, operated by Sphere Web Hosting LLC, 30 N Gould St #41716 Sheridan, WY 82801.
"Services": Refers to the VoIP and related telecommunications services provided by Sphere VoxTel through third-party licensed providers.
"Provider", "Supplier": Refers to licensed third-party telecommunications companies supplying the underlying VoIP services that Sphere VoxTel resells.
"Website": Refers to the Sphere VoxTel website, accessible at www.spherevoxtel.com.
"You": Refers to the user or customer of Sphere VoxTel’s services.

3. Information We Collect

We collect and process the following types of information:

Personal Information: This includes information you provide when registering for our services, such as your first and last name, email address, and phone number.
Usage Data: We collect information about how our service is accessed and used, including IP addresses, browser type, pages viewed, and other diagnostic data.
Payment Data: For billing purposes, we collect your name and email address, while payment details (e.g., credit card numbers) are collected directly by Stripe, our third-party payment processor.

4. How We Use Your Information

Sphere VoxTel uses the collected data for various purposes, including:

To provide and maintain our VoIP services.
To process transactions and manage your account.
To communicate with you, including sending updates, support, or important service notices.
To comply with legal obligations and protect against fraud or misuse of our services.

5. Sharing Your Information

We only share your personal information in the following cases:

Service Providers: We partner with trusted third-party providers, including our telecommunications supplier, to ensure the reliable delivery of our services. Please refer to the DIDWW Privacy Policy for further details on how they process your data.
Payment Processing: Stripe collects and processes payment information on our behalf. For more information on how Stripe manages your data, please review Stripe’s Privacy Policy.
Legal Compliance: We may disclose your data if required by law, to comply with legal obligations, or to protect the rights, property, and safety of Sphere VoxTel, its users, or the public.

6. Data Retention and Storage

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Typically, we store data for the duration of your account's existence, but you may request its deletion or modification at any time (see Section 7 for more on your rights).

Data is stored securely on servers in the United States and may be transferred to jurisdictions outside your country, but we ensure adequate safeguards are in place for international data transfers.

7. Your Rights

Depending on your location, you may have the following rights:

Access: You may request a copy of the personal data we hold about you.
Correction: You have the right to correct any incorrect or incomplete information.
Deletion: You can request the deletion of your personal data unless we are required to retain it for legal or regulatory reasons.
Data Portability: You can request a copy of your data in a machine-readable format.
Opt-Out: You can opt-out of marketing communications by following the unsubscribe instructions in our emails.

8. Security of Your Information

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it. However, no method of transmission over the internet is 100% secure, and while we strive to protect your data, we cannot guarantee its absolute security.

9. Third-Party Products and Services

Our services may include links to or integrations with third-party services, including our VoIP suppliers and payment processors. We are not responsible for the privacy practices of these third parties. Please review their privacy policies for more information.

10. Children’s Privacy

Our services are not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from children. If you are aware that a minor has provided us with personal information, please contact us so that we can take steps to delete the data.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on our website, and we encourage you to review this policy periodically. If we make significant changes, we will notify you by email or through a notice on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Sphere Web Hosting LLC
30 N Gould St #41716
Sheridan, WY 82801, USA
Email: info@spherevoxtel.com
Phone: +1 (307) 455-9139